When Reality Gives You a Signal
A man named Preston launched a business helping restaurants install QR menus. He spent 4 months designing templates, meeting restaurant owners, configuring systems. Most said: "We already figured something out." He felt defeated.
But he noticed something odd: Almost every restaurant owner asked: "Could you fix our website? Can you redo our Google listing? Can you get more customers?"
One day he asked a curiosity-based question instead of shutting down emotionally: "Why are restaurant owners asking me this more than menus?"
He realized: Menus were a surface problem. Visibility was the real problem.
He pivoted into 'Restaurant Visibility Packages': ✔ new menu pages ✔ reputation management ✔ Google optimization ✔ social content templates
Now instead of $197 for QR menus, he sold $1,500–$3,500 packages with monthly retainers.
Nothing changed except what question he asked. Instead of "What did I fail at?" he asked "What signal did reality give me?" Curiosity turns failure into redirection.